Every Viyeti domain, its public placeholder site, and its own kanban board.
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Job Locator
Finds and surfaces incoming work - monitoring alerts, customer requests, scheduled maintenance - before it becomes a ticket.
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Job Processor
Turns located work into dispatched jobs - ticket lifecycle, assignment, and status tracking.
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Technician Portal
The field/remote tech surface - assigned jobs, site and asset info, time tracking, notes, parts used.
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CRM
Customers, contacts, sites/locations, contracts and MSAs, and the network assets Viyeti manages on their behalf.
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Project Management
Larger networking installs and rollouts as projects - tasks, milestones, and resourcing, distinct from day-to-day tickets.
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Customer-Facing Website
Marketing presence plus, eventually, a customer portal for ticket status, invoices, and assets.
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Accounting
Invoicing, billing, and the financial side of running an MSP.
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Google Workspace Integration
Calendar for scheduling, Gmail for ticket intake, contacts sync, and/or SSO - exact scope TBD.
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Administrator Portal
Site-wide hub linking to every domain above and its own planning board.
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Development Kanban
Project-wide and infrastructure planning - tracks the open questions in docs/VISION.md before they belong to any one domain above.